Prior to the rental:
Be aware of the traffic laws of the destination you are visiting. The embassy of the country you will visit might provide you with information as far as this is concerned.
Our Travel Guide will give you useful information too.
Check if your driver licence is valid and if there is any need of an international one.
Be sure that you have your car hire voucher with you.
Organize your first day of your visit.
Communication:
Make sure that your mobile phone, if any, operates abroad. Contact your phone company for futher instructions.
Be aware of the phone codes and the charges, too. Give a relevant, a phone number of a place like the phone number of the hotel.
In many countries it is forbitten to use the mobile phone while driving. Check this information too.
Prior to making a booking
Check carefully and compare the rates and what is included in the price
Rates: Check what is included in the price you see online. Not all the car hire companies shown a full inclusive rate online.The rates you see in EconomyCarRentals are full inclussice.
Conditions :
Are all the insurances and the taxes included in the price? Is there any excess?
The rates from EconomyCarRentals include CDW (Collision Damage Waiver) with NO Excess.
Opening hours:
Our car hire partners can deliver your car any time of the day, every day of the year, at most of our destinations.
Which car category is suitable for you:
Online you will see all the possible car categories and you may select the best for your needs.
You will be able to select one car category according to the size of the engine, the A/C, the number of luggages etc
Extras selection:
Online, in the third step of the procedure, you may select any extra you wish like Additional driver, GPS etc
Child seat:
Be aware that the child seats standards differ from country to country. EconomyCarRentals advise you to take your own childseat for your convenience.
In the Mediterranean countries, especially, the standard of the child seats may differ from the standard of your country.
Roof rack:
Roof racks are usually shown in the extra section online.
You are advised, though to book a bigger car instead as it is safer and there is no risk of theft.
No insurance will cover damages caused by roof rack- or luggage on the roof.
Insurances
All prices from EconomyCarRentals include CDW (Collision Damage Waiver) with NO Excess.
Some car hire companies might offer extra insurances upon delivery of the car, like PAI (personal accident insurance) and FDW (Full Damage Waiver).
Check your travel insurance as you don’t need to buy the PAI if you have such insurance.
The FDW is not necessary to buy as EconomyCarRentals will refund any excess paid.
For your convenience you can of course chose to buy an extra insurance locally to avoid any excess payments to the car hire company at your destination.
Any extra insurance purchased locally are not refundable from EconomyCarRentals.
Exceptions to the All Inclusive Insurance :
Charges for any of the damages written below will be charged directly to the client, the most important of which are the following: Antenna, trays, damage to car lock, loss or damage to keys, windshield wipers, glass, mirrors, wheels, tires, interior of the car, spare key and car jack, hubcap, lights, gas cap, warning triangles, damage to upholstery of a car, damages to the roof, damages caused by roof rack and any luggage on it, extreme dirtiness in a car, underside damage, personal belongings in a rented car, damage due to negligence, tire punctures and burst tires, fuel errors, damage to child seats and baby seats, lack of electricity because of forgotten turned on electrical devices, loss of car documents, loss of registration plate. The car hire company, in any case, is not obligated to replace a flat tyre or damages in music devices (radio, CD/mp3 player, etc.).
Towing costs are not covered by any insurance.
EconomyCarRentals will not refund any telephone, taxi or hotel costs.
EconomyCarRentals or the car hire company will not be held responsible for anyone driving under the influence of alcohol/drugs, causing willful damage, off road driving, driving without care and attention or damages caused by negligence.
The client will accept direct responsibility in respect of such claims.
Any unnoticed accident or damage to the vehicle may be interpreted as negligence. This may result in a charge to the client.
The local car hire company may offer extra insurances to cover some of the above exclusions. Local laws govern the terms and conditions of hiring vehicles and the hire contract signed on collection of the car is legally binding to the renter.
In some locations, our local partners offer an additional insurance for Wheels / Underside and Glass (WUG), which can be purchased at the time of the booking.
No insurance covers damages caused willfully or wrecklessly.
Regarding all extras, the prices on the EconomyCarRentals website are valid only when you book them at the same time as you book the car. Most of the extras can be also purchased locally, but the price may differ and is usually higher.
When picking the car up:
Make sure you have checked:
-any damages on the hired car. Note all of them in the contract
-where the spare tire and all the appropriaite equipment for changing wheels are.
-Sign and take a copy of the contract
-Availlability of local currency. There might be need to visit a petrol station or to pay a toll.
-do you know exactly where to return the car when the hire is over.
-Have a map and ask instruction for your first destination.
-Ask information about the fuel. Does the car need diesel or petrol?
-ask information, of the procedure you need to follow in case of a damage otr an accident.
For most destinations a police report is needed even for a tiny damage.